Welcome to Book Cheap Fare Flights Pvt. Ltd.
BCFF is a leading Business Process Outsourcing (BPO) service provider that has made a name for itself in this sector. We specialize in providing BPO services in the travel domain. Our team consists of qualified and experienced people who, over the years, have acquired a lot of knowledge, and are well-versed in their specific fields. We use all that knowledge and skills aptly which helps us in serving our clients in the best possible ways. We have been a part of the travel industry for many years now. So, we thoroughly understand the workings of this industry and of all travel verticals. This allows us to have an edge over others when it is about getting the job done efficiently.
If BPO services for the travel domain is what you’re looking for, then you can go through this website to find out about our services in detail. You can also talk to our customer care team for more info.
Founder's Message
I’ve been a part of the Travel Industry for more than 15 years now. I have worked mostly in the BPO (Business Process Outsourcing) sector. My experience in both the domains have allowed me to understand the mechanisms of all the factors that determine their success. Throughout the years, I have noticed that the Travel Industry is a fast-paced and ever-growing industry. And to keep up with its increasing demand, it is important for a travel portal to have the right resources. An important element of those resources is Business Process Outsourcing (BPO).
Equipped with enough knowledge and experience, a few years back, I decided to take the leap and establish my own BPO (Business Process Outsourcing) company for the travel domain. And as the travel industry grows, so do our number of employees and the number of clients we have served successfully. Today, our company consists of highly qualified and skilled people who use their own knowledge and experience to serve each of our clients, and help them achieve their goals.
Services
We, Book Cheap Fare Flights Pvt. Ltd., have been operating as a Business Process Outsourcing (BPO) service provider for many decades now. Our clientele is scattered all across the globe. Our specialization is in the travel domain. Though it is an extremely demanding and fast-paced domain, our excellent track record has enabled us to make a name for ourselves. Below, we have stated the details of the services provided by us. If you don’t see the service required by you in the list below, then you can contact our customer care executives and see if we can help you out.
Outbound
- Conducting phone surveys as and when needed.
- Providing end to end sales services.
- If needed, upselling and cross-selling various travel products and services that help in maximizing the profits of our clientele.
Inbound
- Assisting travelers while booking their flights, hotels, etc.
- Providing travel-related information to potential travelers via calls/emails/chats.
- Answering customer queries about their trips and everything related to travel.
- Helping travelers find the best routes to their desired destinations.
Backend
- Systematically organizing your portal’s complete database.
- Help manage your portal’s emails.
Our Vision
The quality of the services we provide is important to us. So, our vision is to provide top-quality services to each and every one of our clients while helping them reach their goals. For us, it is important that all the targets set-up by them are reached within a specific time frame. We aim to utilize the resources at our disposal to their optimum capacity and serve our clients in the best way possible. Customer satisfaction is something that we put utmost importance to, along with achieving all our and our clients’ goals.